A blue tick. A timestamp. No reply. Read receipts promise clarity but often create anxiety, assumptions, and tension. In this guide, we explore the psychology behind “seen but not replied,” how it impacts workplace communication, and how to manage it with empathy, clarity, and intention.

In a remote world, how we type matters as much as what we type. Digital body language — from punctuation and emojis to response times — silently shapes how we’re perceived. This guide helps professionals master the hidden cues of online communication to build trust, clarity, and connection in every message.