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The Impact of Eye Contact in Different Cultures
In one culture, eye contact builds trust. In another, it signals disrespect. This article explores how eye contact is interpreted differently around the world — and how you can adapt your approach to connect meaningfully across cultures and screens.
Rachel Jaikumar
15 hours ago4 min read


Cultural Faux Pas to Avoid in International Business
Cultural missteps in international business can break deals, damage trust, and cost opportunities — often without anyone telling you what went wrong. This guide uncovers common cultural faux pas across regions and shows you how to navigate global business with confidence, humility, and respect.
Rachel Jaikumar
7 days ago5 min read


Building Rapport with International Clients
What builds trust in Toronto may feel intrusive in Tokyo.
When working with international clients, rapport isn’t about charisma — it’s about cultural intelligence. This guide breaks down practical strategies to build authentic, respectful, and lasting client relationships across borders, languages, and expectations.
Rachel Jaikumar
Aug 64 min read


Avoiding Stereotypes in Cross-Cultural Communication
Not all Germans are blunt. Not all Indians avoid saying “no.”
In a global world, stereotypes are tempting shortcuts — but they can limit relationships, reduce trust, and lead to damaging miscommunication. This article explores how to move past assumptions and build real cross-cultural fluency based on curiosity, empathy, and individual understanding.
Rachel Jaikumar
Aug 54 min read


The Role of Silence in Different Cultures
Silence isn’t just a pause — it’s a message.
In global teams, that message changes meaning across cultures. This article explores how silence is used and interpreted around the world, and how understanding its nuances can improve diplomacy, trust, and teamwork.
Rachel Jaikumar
Aug 44 min read
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