L.E.A.P. Corporate - Unit 6: Workplace Challenges & Sensitive Communication

Unit 6 of L.E.A.P. Corporate addresses navigating workplace challenges and mastering sensitive communication. This module equips employees with the skills to handle difficult conversations, manage conflict, and address sensitive topics with professionalism and empathy. Participants will learn strategies for delivering constructive feedback, managing emotions in high-pressure situations, and maintaining respect in challenging interactions. Through real-world scenarios, they will practice communication techniques that promote understanding and resolution. By the end of this unit, employees will be capable of addressing workplace challenges effectively while fostering a positive and respectful work environment.